Note: During the Coronavirus Pandemic, some shipping channels may be delayed or blocked. 

At the moment we are not able to ship to Russia due to our ship service provider not offering delivery services.

We offer free Ship within the European Union carried by DHL including all taxes.

DELIVERY TIME

Your order will be delivered within 1 to 3 business days with Germany. European Union countries may take up to 14 days.

TRACK YOUR STATUS

As soon as we have shipped your order you will receive an email stating the DHL tracking number. You can check the status of your order one to two hours after receiving the email via the link provided.

MORE DELIVERY COUNTRIES

We deliver to over 130 countries all over the world. If you are looking for information on shipping options and shipping costs for a country that is not shown or is outside the EU, please select your destination country by the cart checkt out and the proper shipment costs will show 

SHIPPMENT

Our products are insured shipped with DHL

click here to track your package

https://www.dhl.com/de-de/home.html?locale=true

HANDLING 

Orders are shipped from our warehouse in Cologne, Germany.

We aim to pack and ship fully-paid orders on the same working day if placed before 1pm CET/CEST, or on the next working day if it is received later.

If there are delays processing your payment, this may also delay shipment.

We don’t fulfill orders on weekends or local holidays.

DELIVERY

Note: Please check your shipping address carefully, as typos and incomplete address information are the most common cause of delivery problems and delays.

Delivery times for shipped orders will vary depending on your location and the regional carrier services available there. During peak holiday seasons this can take longer than normal, so order early to be safe!

We will send you a tracking link with your shipping confirmation email, so you can check the status of the delivery at any time.

SHIPPING OUTSIDE THE EU

Orders shipping to countries outside the EU can incur additional duties and taxes from your local customs authority, and the carrier may require you to pay them before completing the delivery. These can be expensive, so check with your local customs authority before ordering.

COSTS

Shipping costs are calculated at checkout, based on the total weight of your order and the destination address you provide.

Some international orders to non-EU countries may incur additional duties and taxes - see below.